One of the key components to support the learning process in higher education is the effectiveness and practicality of finding information resources, both printed and electronic. The emergence of the use of information technology services brings tremendous changes in the processing and retrieval of information. Electronic resources are now used more often than print resources. This study uses an online survey designed to explore the situation of users in using electronic resources offered by the UIN Imam Bonjol Padang Library during the COVID-19 pandemic in the 2020/2021 academic year. This research is an attempt to understand the awareness and use of e-resources in academic libraries and to find out the problems faced by librarians and users in accessing e-resources. This study uses a descriptive quantitative research approach and uses a questionnaire as the main instrument for data collection. Online surveys are distributed using Google Forms through various social media platforms. The population is active students of the Faculty of Adab and Humanities totaling 60 people. The results of the study show that the use of electronic resources is still minimal during this critical period. Most students use electronic resources only to update knowledge and fulfill lecture assignments and very few refer to them for writing scientific papers or final assignments. Databases as well as electronic journals are the most preferred resources. The results and recommendations of this study are expected to be useful for the UIN Imam Bonjol Padang Library, especially in terms of knowing the problems they face when looking for electronic resources.